[rt-users] README file missing [was: 3.0.10 - email setup for queues.]

[James Smith]

The file is just plain missing here. Can amyone forward it to me?

I do recall during the install when the process forked off the notepad program that the file was not found, and it asked me if I wanted to create one. I declined.

FWIW, when I tried the 3.0.8 install (previous attempt), the file was there.

Thanks!

James H. Smith II NNCSE NNCDS
Senior Systems Engineer
First Call Response Center Team Lead
The Presidio Corporation


-----Original Message-----
From: Rtuser [mailto:rtuser at slynetworks.com]
Sent: Sunday, June 06, 2004 11:03 AM
To: Autrijus Tang
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] 3.0.10 - email setup for queues.



To my surprise, this readme file is empty! (C:\Program Files\OurInternet\Request Tracker\README.txt)
Could someone fwd me this file?  I'd appreciate it.

As far as fetchmail, I'll have to create a new mailbox for each queue? So a new line for every queue in rt-mailgate.conf?

Thanks,
RT user

> On Sun, Jun 06, 2004 at 12:23:30AM -0500, Rtuser wrote:
> > I just installed 3.0.10 on a Windows 2003 server without any issues.  I can
> > log in and navigate the site so I know the web portion works.  My question
> > is, how do I get email going with RT?  Do I have to create an MX record to
> > point to my RT server? and will RT know to pick up incoming email?  or do I
> > have to create a POP account on my mail server and have RT check the mailbox?
> 
> The latter.  Please read this:
>     C:\Program Files\OurInternet\Request Tracker\README.txt
> 
> as well as this:
>     C:\Program Files\OurInternet\Common\fetchmail\README.txt
> 
> An integrated "POP3 settings" tool in the Admin page is planned, but
> is currently low on priority, again due to lack of customer interest.
> 
> Thanks,
> /Autrijus/
> 

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