[rt-users] Problems with rt command line tool

Maxime Henrion mux at qualigaz.com
Mon Jun 14 07:23:36 EDT 2004


        Hello all,


I'm completely unable to use the rt command line tool, which outputs
lots of errors before failing.  I thought I was missing some
dependency and  thus ran rt-test-dependencies, but it appears the only
thing I'm missing is the WWW::Mechanize Perl module, which, if I
understood correctly, is not strictly required.  I'm using RT 3.0.11,
and it's the first time I tried to run the command line tool.  The web
interface works perfectly.  Here is the messages printed by rt :

Variable "%help" is not imported at /usr/bin/rt line 139.
        (Did you mean &help instead?)
Variable "%help" is not imported at /usr/bin/rt line 144.
        (Did you mean &help instead?)
Variable "%help" is not imported at /usr/bin/rt line 155.
        (Did you mean &help instead?)
Variable "%help" is not imported at /usr/bin/rt line 166.
        (Did you mean &help instead?)
Global symbol "$type" requires explicit package name at /usr/bin/rt
line 136.
Global symbol "%help" requires explicit package name at /usr/bin/rt
line 139.
Global symbol "$key" requires explicit package name at /usr/bin/rt
line 139.
Global symbol "$key" requires explicit package name at /usr/bin/rt
line 141.
Global symbol "%help" requires explicit package name at /usr/bin/rt
line 144.
Global symbol "$key" requires explicit package name at /usr/bin/rt
line 144.
Global symbol "$type" requires explicit package name at /usr/bin/rt
line 149.
Global symbol "$key" requires explicit package name at /usr/bin/rt
line 150.
Global symbol "$type" requires explicit package name at /usr/bin/rt
line 150.
Global symbol "$key" requires explicit package name at /usr/bin/rt
line 152.
Global symbol "$type" requires explicit package name at /usr/bin/rt
line 152.
Global symbol "%help" requires explicit package name at /usr/bin/rt
line 155.
Global symbol "$key" requires explicit package name at /usr/bin/rt
line 155.
Global symbol "$type" requires explicit package name at /usr/bin/rt
line 156.
Global symbol "$key" requires explicit package name at /usr/bin/rt
line 157.
Global symbol "$type" requires explicit package name at /usr/bin/rt
line 157.
Global symbol "$key" requires explicit package name at /usr/bin/rt
line 157.
Global symbol "$key" requires explicit package name at /usr/bin/rt
line 158.
Global symbol "$key" requires explicit package name at /usr/bin/rt
line 158.
Global symbol "$type" requires explicit package name at /usr/bin/rt
line 158.
Global symbol "$key" requires explicit package name at /usr/bin/rt
line 159.
Global symbol "$key" requires explicit package name at /usr/bin/rt
line 162.
Global symbol "%help" requires explicit package name at /usr/bin/rt
line 166.
Global symbol "$key" requires explicit package name at /usr/bin/rt
line 166.
Unmatched right curly bracket at /usr/bin/rt line 167, at end of line
/usr/bin/rt has too many errors.


Any help would be greatly appreciated.

Thanks,
Maxime




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