[rt-users] Error When Doing Subject Search

[Ruslan U. Zakirov]

Matt, if you still didn't find solution it's in your RT_SiteConfig and 
described at http://wiki.bestpractical.com/index.cgi?RT3OnSolaris .

Matt Barton wrote:

> Hello
> 
> In RT 3.0.11, I get an error when performing a search by subject.  Here 
> is the error I receive.
> 
> error:    no connection to syslog available at 
> /usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
> 
> context:    ...     
>     187:    # whether they should generate a full stack trace (confess() 
> and cluck())
>     188:      # or simply report the caller's package (croak() and 
> carp()), respectively.
>     189:      # confess() and croak() die, carp() and cluck() warn.
>     190:
>     191:    sub croak { die shortmess @_ }
>     192:    sub confess { die longmess @_ }
>     193:    sub carp { warn shortmess @_ }
>     194:    sub cluck { warn longmess @_ }
>     195:
>     ...
> code stack:    /usr/local/lib/perl5/5.8.2/Carp.pm:191
>     /usr/local/lib/perl5/5.8.2/mach/Sys/Syslog.pm:429
>     /usr/local/lib/perl5/5.8.2/mach/Sys/Syslog.pm:337
>     /usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch/Syslog.pm:77
>     /usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch/Output.pm:41
>     /usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch.pm:95
>     /usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch.pm:74
>     /usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch.pm:22
>     /usr/local/rt3/lib/RT/Tickets_Overlay.pm:907
>     /usr/local/rt3/lib/RT/Interface/Web.pm:603
>     /usr/local/rt3/share/html/Search/Listing.html:101
>     /usr/local/rt3/share/html/autohandler:195
> 
> Here is my environment.
> 
>     FreeBSD        4.9-RELEASE-p5
> 
>     RT        3.0.11
>     Apache        1.3.29
>     mod_perl    1.28
>     Log::Dispatch    2.10
> 
> All of the software has been installed via FreeBSD Ports, including RT 
> and Log::Dispatch.
> 
> If there's anything else that I need to provide, please let me know, and 
> I will gladly do so.  Thanks in advance.
>