[rt-users] RE: dumpfile-to-rt-3.0 choking on attachment

[Dave Dennis]

Was upgrading to latest perl / RT what is needed to solve migration issues with
migrate script failing?


+-------------------------
+ Dave Dennis
+ Seattle, WA
+ dmd at speakeasy.org
+ http://www.dmdennis.com
+-------------------------

On Fri, 18 Jun 2004, Robert Joost wrote:

> RT is a great Open Source tool; unfortunately, if I can't upgrade
> without paying thousands of dollars then I can't use it. I'm not asking
> for help in customizing this tool; however, a decent Open Source tool
> needs to be upgradable without pulling teeth.
> I am decent with perl and databases and all the tools used with RT but I
> don't have the time to dissect this tool and beg for help in terms of
> doing a simple upgrade.
> If my company needs to pay thousands of dollars to do things like
> upgrading, then they'll get Remedy and be done with it.
>
> Otherwise, it was a great tool, a plus in Open Source.
> Thanks,
> Rob
>
> --
> Rob Joost
> Unix Administrator
>
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