[rt-users] RE: dumpfile-to-rt-3.0 choking on attachment

[Robert Joost]

It would be cool to have a separate list just for RT Upgrades :-)
It's an admirable project, but upgrading is pretty serious and is 
definitely something to look at before committing to any project.
I'll try to get more into the code and check out why the upgrade tools 
don't work in, for example, "this" instance

Dave Dennis wrote:

>Was upgrading to latest perl / RT what is needed to solve migration issues with
>migrate script failing?
>
>
>+-------------------------
>+ Dave Dennis
>+ Seattle, WA
>+ dmd at speakeasy.org
>+ http://www.dmdennis.com
>+-------------------------
>
>On Fri, 18 Jun 2004, Robert Joost wrote:
>
>  
>
>>RT is a great Open Source tool; unfortunately, if I can't upgrade
>>without paying thousands of dollars then I can't use it. I'm not asking
>>for help in customizing this tool; however, a decent Open Source tool
>>needs to be upgradable without pulling teeth.
>>I am decent with perl and databases and all the tools used with RT but I
>>don't have the time to dissect this tool and beg for help in terms of
>>doing a simple upgrade.
>>If my company needs to pay thousands of dollars to do things like
>>upgrading, then they'll get Remedy and be done with it.
>>
>>Otherwise, it was a great tool, a plus in Open Source.
>>Thanks,
>>Rob
>>
>>--
>>Rob Joost
>>Unix Administrator
>>
>>KnowledgeNet
>>14624 N. Scottsdale Road, #300
>>Scottsdale, AZ  85254
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>>Email: rob.joost at knowledgenet.com
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>>
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>>    
>>


-- 
Rob Joost
Unix Administrator

KnowledgeNet
14624 N. Scottsdale Road, #300
Scottsdale, AZ  85254
Phone:   (480) 315-4841
Cell:    (602) 920-6113
Email: rob.joost at knowledgenet.com
Web:   <http://www.knowledgenet.com/>

Why KnowledgeNet? Listen and learn from top customers -- Cisco, US
Postal Service, and EMC, to name a few!
<http://www.knowledgenet.com/onlineevents/>

NOTICE: This communication may contain privileged or other confidential information. If you are not the intended recipient or believe that you may have received this communication in error, please reply to the sender indicating that fact and delete the copy you received. Thank you.