[rt-users] Adding more status types

[Dave Dennis]

I went to
http://gossamer-threads.com/lists/engine?list=rt&do=search_results&search_forum=forum_3&search_string=%22additional+statuses+possible%3F%22&search_type=AND

and find 3 mails.

But they mention "how to do this is attached"

but i don't see the attachment.

Did this transaction occur private, and could someone post to list?

Thanks!


+-------------------------
+ Dave Dennis
+ Seattle, WA
+ dmd at speakeasy.org
+ http://www.dmdennis.com
+-------------------------

On Mon, 21 Jun 2004, Jan Algermissen wrote:

> Hi Kelly,
>
> search the list archives, there was a related posting at May 20th, 2004,
> titled "additional statuses possible?"
>
> Jan
>
>
>
> > "Kelly D. Lucas" wrote:
> >
> > I dodon't know if this has been addressed yet, but I assume it is a common request.
> >
> > I would like to add more choices for the status field. Since these are predefined by the
> > system, is there an easy way to do this? Ideally, I wish status was a user-defined
> > field; however, I realize that might complicate or take away from the the functionality
> > of this field.
> >
> > Thanks,
> >
> > kdl n't know if this has been addressed yet, but I assume it is a common request.
> >
> > I would like to add more choices for the status field. Since these are predefined by the
> > system, is there an easy way to do this? Ideally, I wish status was a user-defined
> > field; however, I realize that might complicate or take away from the the functionality
> > of this field.
> >
> > Thanks,
> >
> > kdl
> >
> > --
> > Kelly D. Lucas
> > lucaskeli at fastmail.fm
> >
> >     --------------------------------------------------------------------------------
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > RT Developer and Administrator training is coming to LA, DC and Frankfurt this spring
> > and summer.
> > http://bestpractical.com/services/training.html
> >
> > Sign up early, as class space is limited.
>
> --
> Jan Algermissen                           http://www.topicmapping.com
> Consultant & Programmer	                  http://www.gooseworks.org
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> RT Developer and Administrator training is coming to LA, DC and Frankfurt this spring and summer.
> http://bestpractical.com/services/training.html
>
> Sign up early, as class space is limited.
>