[rt-users] Open new window when selecting attachments

[Kogami, Bruce]

Thanks, I'll try it.

Bruce

> -----Original Message-----
> From: Anders Hansen-Øvre [mailto:Anders.Hansen-Ovre at contra.no]
> Sent: Monday, June 21, 2004 12:01 PM
> To: rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] Open new window when selecting attachments
> 
> And change share/html/Ticket/Elements/ShowTranactions line 111 to reflect
> the same change.
> 
> ---
> mvh/yours
> Anders Hansen-Øvre, Seniorkonsulent
> 
> 
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com
> > [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf
> > Of Aleš Sušnik
> > Sent: 21. juni 2004 20:48
> > To: 'Kogami, Bruce'; rt-users at lists.bestpractical.com
> > Subject: RE: [rt-users] Open new window when selecting attachments
> >
> >
> > Change share/html/Ticket/Elements/ShowAttachment :
> >
> > <A
> > HREF="<%$RT::WebPath%>/Ticket/Attachment/<%$rev->TransactionId
> > %>/<%$rev->Id%
> > >/<%$rev->Filename | u%>"><%$rev->CreatedAsString%> (<% $size
> > %>)</a></font></li>
> >
> > to:
> >
> > <A
> > HREF="<%$RT::WebPath%>/Ticket/Attachment/<%$rev->TransactionId
> > %>/<%$rev->Id%
> > >/<%$rev->Filename | u%>"
> > target="blank"><%$rev->CreatedAsString%> (<%
> > >$size
> > %>)</a></font></li>
> >
> >
> > A.
> >
> >
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com
> > [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf
> > Of Kogami, Bruce
> > Sent: Monday, June 21, 2004 7:16 PM
> > To: rt-users at lists.bestpractical.com
> > Subject: [rt-users] Open new window when selecting attachments
> >
> > Hi,
> >
> > We are running RT 3.0.12, Apache 1.3.29, perl 5.8.4.
> >
> > While in RT, if a user sends in an attachment and I select it
> > to view, it opens the attachment in the same browser as RT.
> > To get back to the ticket, I hit the 'Back' button. When I do
> > this, RT creates a duplicate attachment.
> >
> > Is there a way to have RT create a new window when selecting
> > the attachment for viewing?
> >
> > Thanks,
> > Bruce
> >
> >
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> 
> RT Developer and Administrator training is coming to LA, DC and Frankfurt
> this spring and summer.
> http://bestpractical.com/services/training.html
> 
> Sign up early, as class space is limited.


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