[rt-users] Recreating Action in Script
emf
i at mindlace.net
Wed Jun 23 20:41:31 EDT 2004
My client requires that there be a special button to press before email
gets sent to Requestors. I have added a script that looks for a change
in a Custom Field and sends out the most recent correspondence.
However, I need to have a post-condition that unsets the custom field.
Since post-conditions are inoperative if I use a default action, how do
I replicate the Notify Requestors action in a custom action?
Thanks for your help,
--
honi soit qui mal y pense
~mindlace http://mindlace.net
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