[rt-users] Outgoing mail encoding

[Bojan Muršec]

Hi,

we are stuck with the following problem:

Everything works just fine with the incoming mail getting converted to utf-8 
internally. The problem is that the outgoing mail doesn't get converted to 
iso-8859-2 correctly. Apparently, RT correctly converts the email header 
(along with the Subject line), but doesn't so in the message body. So the 
autoreply text (which contains utf-8 encoded characters) gets garbled to the 
recipients, while the subject line gets through just OK (although it appears 
strange in the "source" - like "Subject: 
=?ISO-8859-2?B?W3NvZGlzY2Uuc2kgIzE4ODhdIEF1dG9SZXBseTogVGVzdCC56Oa+8KnIxq7Q?="). 
Other header lines which may be of interest:

Content-Type: text/plain; charset="iso-8859-2"
X-RT-Original-Encoding: utf-8

We're using:
RT 3.0.10
Perl 5.8.3
Apache 2.x
mod_perl2
mySQL 4.x

Any help would be very appreciated.

Thanks, Bojan.

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