[rt-users] Issue-Tracker

[Brian_Gupta at timeinc.com]

As far as I could tell when I did a survey of the open-source ticketing
space, RT seemed to have the largest critical mass, with the largest
installed user base, in addition to the most development activity.

(The availability of commercial support from the developer is a big plus
also).

I also liked the fact that RT had very strong email integration. Add in
a command-line client and the API, and RT is the way to go.

Good luck,
-Brian

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jan
Algermissen
Sent: Thursday, June 24, 2004 4:50 PM
To: Kelly D. Lucas
Cc: RT Users
Subject: Re: [rt-users] Issue-Tracker


"Kelly D. Lucas" wrote:

> Any other comments would be appreciated.

While I do not know Issue-Tracker, I consider RT to be a save bet. It is
one of the best pieces of software I have seen in years and if you have
access to a decent Perl coder, you can cleanly(!!) 
extend it into almost any direction.

HTH,

Jan


> Thanks,
> 
> kdl
> 
> --
> K.D. Lucas
> lucaskeli at fastmail.fm
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> RT Developer and Administrator training is coming to LA, DC and 
> Frankfurt this spring and summer. 
> http://bestpractical.com/services/training.html
> 
> Sign up early, as class space is limited.

-- 
Jan Algermissen                           http://www.topicmapping.com
Consultant & Programmer	                  http://www.gooseworks.org
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

RT Developer and Administrator training is coming to LA, DC and
Frankfurt this spring and summer.
http://bestpractical.com/services/training.html

Sign up early, as class space is limited. 

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