[rt-users] request tracker has stopped sending autoreply

Les Mikesell les at futuresource.com
Fri Jun 25 19:44:36 EDT 2004


On Fri, 2004-06-25 at 18:38, Barry Riddle wrote:
> I have also noticed that if I open one of the
> tickets in request tracker and reply to it, the reply never reaches the
> requestor.  It is running on RedHat 9 with Sendmail  version 8.
> Unfortunately, I am not the only one with administrative access to this
> system, so I don't know what could have recently changed.  Any suggestions
> on where to look for the cause of this problem?

Sendmail should be logging in /var/log/maillog as messages are submitted
and delivered.  If RT is still trying to send you should be able to
follow the trail in the logs.

---
  Les Mikesell
   les at futuresource.com
  




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