[rt-users] Allowing non logged-in users to view tickets

[Erik Anderson]

I've been playing around with user rights, and can't seem to hit on anything...

Is there a way to allow users to click a link like this:

http://helpdesk.foo.com/Ticket/Display.html?id=13

and get a read-only view of their ticket without having to log in?  I
don't really care about access control...I know that a user could
substitute another value for the id number and see someone else's
ticket.

Thanks!