[rt-users] Encoding of outgoing email messages

Bojan Muršec bmursec at hotmail.com
Tue Jun 29 04:42:18 EDT 2004


Hi,

we encountered a problem with character encoding of outgoing autoreplay 
email message. They are stored as UTF-8 locally, but we want to send them as 
ISO-8859-2. Setting the $EmailOutputEncoding to 'iso-8859-2' in 
RT_SiteConfig.pm results only in mail's subject being converted to some form 
of ISO-8859-2 (e.g. "Subject: 
=?ISO-8859-2?B?W3NvZGlzY2Uuc2kgIzE4ODhdIEF1dG9SZXBseTogVGVzdCC56Oa+8KnIxq7Q?="), 
but the rest of the message appears untoched. Mail headers of interest:

Content-Type: text/plain; charset="iso-8859-2"
X-RT-Original-Encoding: utf-8

System configuration:

Mandrake Linux 9.2
Apache 2.x
Perl 5.8.3
mod_perl2
mySQL 4.x

Any suggestions?

Thanks, Bojan.

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