[rt-users] RTIR - Where is RTIR ??

[Bruce Rodger]

On Tue, 29 Jun 2004, Sivan DERAY wrote:

> After RTIR installation, Queues and new template had been created, but I don't see an RTIR heading like RT or RTFM ?
> Any ideas ?
>
> In addition are there documentations ?

We had the same problem - it's a file permissions thing.

find /usr/local/rt3/share/html/Callbacks -type d -exec chmod 755 {} \;

(or something similar) should fix it.


Draft manual is on http://bestpractical.com/rtir/usingrtir.pdf

Bruce.



>
> Thanks.
>

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