AW: [rt-users] Problem RT3 with Signatures and attachments

HAM MI-IH / Torsten Brumm torsten.brumm at kuehne-nagel.com
Tue Mar 2 08:52:54 EST 2004


Hi Ruslan,

thanks, it works great.

Also Thanks to Max for his help, problem solved!

Great Tool!

Torsten

-----Ursprungliche Nachricht-----
Von: Ruslan U. Zakirov [mailto:cubic at acronis.ru]
Gesendet: Dienstag, 2. Marz 2004 14:39
An: HAM MI-IH / Torsten Brumm
Cc: rt-users at lists.bestpractical.com
Betreff: Re: [rt-users] Problem RT3 with Signatures and attachments


HAM MI-IH / Torsten Brumm wrote:
> OK, i will hope someone with good perl knowledge reads this treat ;-)
>
> btw., Thanks for your help

Take a patch :)

>
> Torsten
>
> -----Ursprungliche Nachricht-----
> Von: Ruslan U. Zakirov [mailto:cubic at acronis.ru]
> Gesendet: Dienstag, 2. Marz 2004 14:09
> An: HAM MI-IH / Torsten Brumm
> Cc: rt-users at lists.bestpractical.com
> Betreff: Re: AW: AW: [rt-users] Problem RT3 with Signatures and
> attachments
>
>
> HAM MI-IH / Torsten Brumm wrote:
>
>>OK, so if i'm right, you also have this problem? This is not a bug, this
>
> is
>
>>a feature ;-)
>>
>>Any Idea for a solution?
>
> I can fix it, but have no time :) and big wish.
> 		Ruslan.
>
>>Greetings
>>
>>Torsten
>>
>>-----Ursprungliche Nachricht-----
>>Von: Ruslan U. Zakirov [mailto:cubic at acronis.ru]
>>Gesendet: Dienstag, 2. Marz 2004 13:54
>>An: HAM MI-IH / Torsten Brumm
>>Cc: rt-users at lists.bestpractical.com
>>Betreff: Re: AW: [rt-users] Problem RT3 with Signatures and attachments
>>
>>
>>HAM MI-IH / Torsten Brumm wrote:
>>
>>
>>>Hi Ruslan,
>>>
>>>ok, i have tried with apache restart, same problem.
>>
>>
>>Sorry, i've checked reply for not create. Eh, it's bug.
>>
>>
>>
>>
>>>Torsten
>>>
>>>-----Ursprungliche Nachricht-----
>>>Von: Ruslan U. Zakirov [mailto:cubic at acronis.ru]
>>>Gesendet: Dienstag, 2. Marz 2004 13:43
>>>An: HAM MI-IH / Torsten Brumm
>>>Cc: rt-users at lists.bestpractical.com
>>>Betreff: Re: [rt-users] Problem RT3 with Signatures and attachments
>>>
>>>
>>>HAM MI-IH / Torsten Brumm wrote:
>>>
>>>
>>>
>>>>Hi @ all,
>>>>
>>>>another problem with the RT 3.0.9.
>>>>
>>>>If i create a new ticket within the web interface and i attach one file,
>>>
>>>the
>>>
>>>
>>>
>>>>ticket is shown with one file and one signature.
>>>>
>>>>if i attach two files, the created ticket has two signatures, if i add 3
>>>>files = 3 signatures and so on.
>>>>
>>>>Is this a bug or a misconfiguration at my site?
>>>
>>>I've got fresh 3.0.9 without overrides and everything is fine with this.
>>>This was an issue until 3.0.6 or so, but was fixed. I think you got
>>>local overrides of interface or did update wrong, may be apache restart.
>>>
>>>		Best regards. Ruslan.
>>>
>>>
>>>
>>>>Thanks
>>>>
>>>>Torsten
>>>
>>>
>>
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>>
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>
>
>





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