[rt-users] Custom Fields and Templates

[Ruslan U. Zakirov]

You've forgot about custom fields with multiply values. It break your 
indend, but not mine :)
Second 'while' specialy for this case.

		Good luck. Ruslan.

Andy Harrison wrote:
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> On Tue, 02 Mar 2004 19:43:22 +0300, Ruslan U. Zakirov wrote
> Subject: "Re: [rt-users] Custom Fields and Templates"
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> 
> 
>>REPLY TO LIST TOO.
>>I'm not a BestPractical's support team member. :)
> 
> 
> Oops, that pesky Reply All button...
> 
> 
>>{
>>    my $CustomFields = $Ticket->QueueObj->CustomFields();
>>    while (my $CustomField = $CustomFields->Next()) {
>>      my $CustomFieldValues=$Ticket->CustomFieldValues($CustomField->Id);
>>
>>      if ($CustomFieldValues->Count) {
>>        $OUT .= $CustomField->Name . ":\n";
>>      } else {
>>        next;
>>      }
>>
>>      while (my $CustomFieldValue = $CustomFieldValues->Next) {
>>        $OUT .= "\t" . $CustomFieldValue->Content . "\n";
>>      }
>>    }
>>    $OUT;
>>}
>>
>>What do you think about this??? :)
>>		Best regards. Ruslan.
> 
> 
> Thanx a lot.  Works like a champ.  
> 
> Here's my slightly modified finished product:
> 
> {
>   my $CustomFields = $Ticket->QueueObj->CustomFields();
>   while (my $CustomField = $CustomFields->Next()) {
>     my $CustomFieldValues=$Ticket->CustomFieldValues($CustomField->Id);
>     $OUT .= $CustomField->Name;
>     if ($CustomFieldValues->Count) {
>       $OUT .= ":" . " " x (20 - length($CustomField->Name));
>     } else {
>       $OUT .= ":\n";
>       next;
>     }
>     while (my $CustomFieldValue = $CustomFieldValues->Next) {
>       $OUT .= $CustomFieldValue->Content . "\n";
>     }
>   }
>   $OUT;
>  }
> 
> The hardcoded 20 for the length isn't very stylish, but I didn't feel
> like bothering doing it right. Future individuals who try this snippet
> will want to make sure it doesn't bite you if you have long CF names.
>