[rt-users] Newbie Setup Question

[Cerion Armour-Brown]

I fell over something like this, and it had to do with the permissions on 
RT_Config.pm, and RT_SiteConfig.pm - the apache log said:
"Can't locate /opt/rt3/etc/RT_Config.pm in @INC..."
...
"Compilation failed in require at /opt/rt3/bin/mason_handler.fcgi"
I haven't decided what permissions to give them yet, but I can say that 
opening them up to 777 solved my problem :)

If this isn't your problem, post your virtualhost setup, and let us know what 
your apache logs say.
Cerion


On Wednesday 03 March 2004 16:32, Thomas Pither wrote:
> Hi,
>
> I've been told to get RT up and running in my company.
> I have limited linux knowledge, near zero perl knowledge
> But understand programming logic.
>
> I got someone to set up a machine for me that has
>
> Perl 5.8.0
> MySQL 4.1.0
> Apache 2.0 with FastCGI
> postfix
>
> I have gone through editing the RT_SiteConfig.pm
> And am trying to get the index page up.
>
> I can access the index page, but only receive html code.
>
> I have set up the Virtualhost and location in the httpd.conf
> But it refuses to accept the PerlRequire, SetHandler and PerlHandler
> lines.
>
> How do I get it running with FastCGI?
> What do i do with the bin/mason_handler.fcgi ?
>
> Thanks in advance.
>
> Cheers - Tom