[rt-users] rt3.0.8 performance issues

rt-users at chagres.net rt-users at chagres.net
Wed Mar 3 13:09:08 EST 2004


Hi folks,

we recently installed RT 3.0.8 on a dedicated machine.

when doing ticket updates it can take well over 30
seconds for RT to refresh the page or goto another 
screen.


how does one go about debugging and resolving this
issue.

CPU 2Ghz AMD
FreeBSD 4.9
512 MB Physical RAM

no swapping, CPU load (via top) shows nothing bad


Our users are complaining it takes to long to do
things and are thus not using the system as much as
they should.

Currently the DB has 90 tickets in the system.

thanks

john





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