[rt-users] Strange Problems with "german umlaute"

HAM MI-IH / Torsten Brumm torsten.brumm at kuehne-nagel.com
Wed Mar 3 13:49:08 EST 2004


Hi there,

ok, i have read a lot about the german umlaute problem, but this problem
drives me crazy.

The German Umlaute works well.....in two queues but in another queue not!

OK, i have 3 queues:

RequestTracker (German Umlaute OK)
Auktion (German Umlaute not ok)
Webservice (German Umlaute OK)

All Queues configured in the same way.

i have also 3 /etc/aliases entries:

rt-gen: "|/opt/rt3/bin/rt-mailgate --queue RequestTracker --action
correspond --url http://rt.domain.de"
md-web: "|/opt/rt3/bin/rt-mailgate --queue websites --action
correspond --url http://rt.domain.de"
md-auk: "|/opt/rt3/bin/rt-mailgate --queue auktionen --action
correspond --url http://rt.domain.de"

and also for the fetchmail:

poll pop.domain.de
        auth password
        proto POP3
        user rt is rt-gen at localhost here
        pass password
        fetchall

poll pop.domain.de
        auth password
        proto POP3
        user webservice is md-web at localhost here
        pass password
        fetchall
poll pop.domain.de
        auth password
        proto POP3
        user auktion is md-auk at localhost here
        pass password
        fetchall

The Fetchmail process gets the mail for all users and pipes them into the
correct queues, this works well.

OK, my Environment for LANG looks like: en_US.UTF-8

Now to my problem:

I sent the following Testmail to all accounts:

--snip--
Von: HAM MI-IH / Torsten Brumm [torsten.brumm at kuehne-nagel.com]
Gesendet: Mittwoch, 3. Marz 2004 19:08
An: auktion at domain.de
Cc: webservice at domain.de; rt at domain.de
Betreff: Und noch ein Test mit Umlaute: aou AOU ?

aou AOU
--snip--

The Ticket in the Queues Requesttracker and Webservices looks like:

Wed Mar 03 19:17:51 2004  torsten.brumm at kuehne-nagel.com - Ticket created
CC: <webservice at domain.de, rtadmin at domain.de>
Subject: Test mit Umlauten: aou AOU ?
Date: Wed, 3 Mar 2004 19:17:02 +0100
To: <auktion at greencircle.de>
From: "HAM MI-IH / Torsten Brumm" <torsten.brumm at kuehne-nagel.com>

aou AOU ?




And in the Auktion Queue:

Wed Mar 03 19:10:03 2004  torsten.brumm at kuehne-nagel.com - Ticket created
CC: <webservice at domain.de, rtadmin at domain.de>
Subject: Und noch ein Test mit Umlauten: aou AOU ?
Date: Wed, 3 Mar 2004 19:08:06 +0100
To: <auktion at domain.de>
From: "HAM MI-IH / Torsten Brumm" <torsten.brumm at kuehne-nagel.com>

A$A?A? A?A?A? A?

Any Idea?

Thanks

Torsten





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