[rt-users] Re: Information regarding RT plus Fetchmail

[Pedram Messri]

Hey guys,

I have qmail + vpopmail setup for email and I have a working RT setup.
Vpopmail handles the virtualdomain interpid.net, but I have setup a
locals just for rt called interpid-rt in the locals file in
/var/qmail/control/locals. Then in /var/qmail/alias I have the file
.qmail-username . I have fetchmail setup in daemon mode and it is
downloading all the mail from POP server, then sending it to
username at interpid-rt. In /var/qmail/alias/.qmail-username I have the
following line:

	|/opt/rt2/bin/rt-mailgate --queue general --action correspond
--url http://rt.interpid.net

I send a email to my pop account and then fetchmail downloads it, and
sends it to the username at interpid-rt account, but for some reason I keep
checking RT but there appears no tickets. I do a qmailctl queue and I
see the email stuck in the queue. Anyone have ideas of what I could be
doing wrong?

Thanks,
Pedram

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of seph
Sent: Tuesday, March 02, 2004 10:00 PM
To: Russ Roff
Cc: rt-users at lists.bestpractical.com
Subject: [rt-users] Re: Information regarding RT plus Fetchmail


"Russ Roff" <rroff at stny.rr.com> writes:

> I'm not sure what you're trying to accomplish, but my opinion is that 
> RT's mail interface is one of it's strongest points.  If you don't 
> have a server with an MX record to send mail specifically for RT and 
> all of it's aliases, can you influence your mail administrator to 
> create some aliases for you on their server?  You're really missing 
> out if you are strapped to an external POP account.

there's no reason you lose any of that with RT in a pop and fetchmail
setup. RT's outgoing mail is completely unaffected, and it would just
add a delay to the incoming mail.

seph
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