[rt-users] RT quit working after upgrades

Neal Probert nprobert at probestar.com
Mon Mar 8 11:27:06 EST 2004


Just joined the list.  RT was running, and after an apt-get upgrade, RT 
is now broken:

--- start ---
babylon5:~# /etc/init.d/apache start
Configuration syntax error detected. Not reloading.

/usr/sbin/apachectl: line 171: 27715 Segmentation fault      $HTTPD -t

--- error.log ---
[Mon Mar  8 10:35:46 2004] [error] Undefined subroutine 
&RT::Mason::handler called.


What gives?  RT/Mason.pm does not exist anywhere.

I'm running an update to date Debian 3.0 distribution, apache 
1.3.29.0.2-1, perl 5.8.3-2 with all modules update to date from CPAN.

# Include this file with:
#
#   Include /etc/request-tracker3/apache-modperl.conf
#
# into your Apache configuration file, either in the non-virtual
# section or into a virtual host section

Alias /rt /usr/share/request-tracker3/html/
Alias /request-tracker /usr/share/request-tracker3/html/

PerlModule Apache::DBI
PerlFreshRestart On

<Directory /usr/share/request-tracker3/html/>
 AddDefaultCharset UTF-8
 PerlRequire /usr/share/request-tracker3/libexec/webmux.pl
 SetHandler perl-script
 PerlHandler RT::Mason
</Directory>



Thanks.

-- 
         *** ProbeStar Technical Systems, LLC.  ***
  Design & Development of Embedded Systems or Instrumentation
         for Engineering and Scientific Applications

==// Neal W. Probert (President)       / Email: nprobert at probestar.com //
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