[rt-users] OnResolve NotifyOwner

[Todd Chapman]

In your testing, is the owner the one resolving the ticket?
If so, see $NotifyActor in RT_SiteConfig.pm.

-Todd
On Mon, Mar 08, 2004 at 01:46:15PM -0600, Jim Goss wrote:
> 
> All,
> 
> I've set up a Scrip in one of my queues as OnResolve NotifyOwner with a
> template I created.  Nothing custom - however it just isn't working.  I
> always get:
> 
> [Mon Mar  8 18:45:13 2004] [info]:
> <rt-3.0.8-221-895.12.6503079574066 at privacyinc.com>
>  No recipients found. Not sending.
>  (/opt/rt3/lib/RT/Action/SendEmail.pm:257)
> 
> I'm baffled, as this should be pretty straightforward behavior and I
> can't believe that if it was a bug I'm the only one who would see it...
> 
> Thoughts?
> 
> Thanks,
> 
> Jim Goss
> Director of Network Operations
> Privacy, Inc. 
> 
> 
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