[rt-users] Questions about the Scripted Actions in Tools
Marc Boix
mboix at cesca.es
Wed Mar 10 12:29:46 EST 2004
Hi people,
Anybody know about the Scrips features in Tools??
Please, give me some ideas!
Thanks!
Marc
-----Mensaje original-----
De: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]En nombre de Marc Boix
Enviado el: lunes, 08 de marzo de 2004 11:47
Para: rt-users at lists.bestpractical.com
Asunto: [rt-users] Questions about the Scripted Actions in Tools
Hello guys,
I'm learning about RTIR features to understand the whole of it (I'm learning
english too...:P)
I've problems to understand the _ADDR_ and _IP_ parameters in
Tools->Scripted Action.
Somebody know why was made for? and how use its?
Or, and I've misunderstud the idea and is only an explanatory not very
clear?
Besides I can't use the By IP address Scrip, it returns always
ADDRESS_UNKNOWN.
I've the WHOIS server right configured, because I can use traceroute and
whois without problems.
Normally I try with Contact Field = Email (because this field is the field
we want to know from Whois Server, isn't?)
...
The rest of RTIR runs perfect. Is a RTIR known problem? configuring problem?
I don't find about it on RTIR user list or googleing.
Thanks!!
Marc
_______________________________________________
rt-users mailing list
rt-users at lists.bestpractical.com
http://lists.bestpractical.com/mailman/listinfo/rt-users
Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
More information about the rt-users
mailing list