[rt-users] using SOAP with RT?

Scott Hebert scott at cae.com
Wed Mar 10 13:40:47 EST 2004


Thanks for the info Jesse,

What would be your recommendation if we want to have a java application
communicate to RT to set custom fields for a particular ticket?

Thanks,

SH

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Wednesday, March 10, 2004 1:31 PM
To: Scott Hebert
Cc: rt
Subject: Re: [rt-users] using SOAP with RT?


On Mar 10, 2004, at 12:39 PM, Scott Hebert wrote:

> Hi,
>
> I posted a message a while back about "RT / SOAP / XML-RPC".
>
> As a follow-up, I was wondering if anyone currently on this list is 
> using SOAP to communicate with RT? 
>
> Is anyone using Jesse's beta/preview version of the rt-soap-server? If 
> so, how are you using it? Would you have any examples?
>

For what it's worth, we recommend against using the SOAP server in 
production. We found perl's SOAP libraries to be far too brittle to 
rely upon.

Best,
Jesse






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