[rt-users] Can't display RT on web

Michael Herz mherz at RigakuMSC.com
Wed Mar 10 15:21:40 EST 2004


I ran rt-test-dependencies and they all said "Found". Let me show you the
entire page so maybe someone can shed some light on this. This is exactly
how I see it other than the fact that I have a clickable button in the
middle :

%# BEGIN LICENSE BLOCK %# %# Copyright (c) 1996-2003 Jesse Vincent %# %#
(Except where explictly superceded by other copyright notices) %# %# This
work is made available to you under the terms of Version 2 of %# the GNU
General Public License. A copy of that license should have %# been provided
with this software, but in any event can be snarfed %# from www.gnu.org. %#
%# This work is distributed in the hope that it will be useful, but %#
WITHOUT ANY WARRANTY; without even the implied warranty of %#
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General
Public License for more details. %# %# Unless otherwise specified, all
modifications, corrections or %# extensions to this work which alter its
source code become the %# property of Best Practical Solutions, LLC when
submitted for %# inclusion in the work. %# %# %# END LICENSE BLOCK <&
/Elements/Header, Title=>loc("RT at a glance"), Refresh =>
$session{'home_refresh_interval'} &> <& /Elements/Tabs, current_toptab =>
'', Title=>loc("RT at a glance") &> <& /Elements/MyTickets &> 
<& /Elements/MyRequests &>  <& /Elements/Quicksearch &> 

<& /Elements/Refresh, Name => 'HomeRefreshInterval', Default => $session
{'home_refresh_interval'} &> 
 
<%init> if ( $ARGS{'q'} ) { my $query = $ARGS{'q'}; if ( $query =~
m/^\s*(\d+)\s*$/ ) { $m->redirect("$RT::WebPath/Ticket/Display.html?id=$1");
} $session{'tickets'} = RT::Tickets->new( $session{'CurrentUser'} ); if (
$query =~ m/\@/ ) { $session{'tickets'}->LimitWatcher( VALUE => $query, TYPE
=> 'Requestor', OPERATOR => '=', );
$m->redirect("$RT::WebPath/Search/Listing.html"); } # # Any search on queue
name or subject will be for new/open tickets # only. #
$session{'tickets'}->LimitStatus( VALUE => $_, OPERATOR => '=', ) for
qw(open new); my $queue = RT::Queue->new( $session{'CurrentUser'} ); if (
$queue->Load($query) && $queue->Id ) { $session{'tickets'}->LimitQueue(
VALUE => $queue->Id, OPERATOR => '=', );
$m->redirect("$RT::WebPath/Search/Listing.html"); }
$session{'tickets'}->LimitSubject( VALUE => $query, OPERATOR => 'LIKE' );
$m->redirect("$RT::WebPath/Search/Listing.html"); } if
($ARGS{'HomeRefreshInterval'}) { $session{'home_refresh_interval'} =
$ARGS{'HomeRefreshInterval'}; } 




-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Andy Harrison
Sent: Wednesday, March 10, 2004 11:28 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Can't display RT on web


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
On Wed, 10 Mar 2004 11:23:17 -0600, Michael Herz wrote
Subject: "RE: [rt-users] Can't display RT on web"
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

>  Thank you very much! I had confused the /html/ in the install folder 
> with  the one in /opt/rt3/share/html. I can now bring up a home page. 
> However, now  it appears to not be translating the html code properly. 
> The one button on  the page says <&|/|&>Go!</&> . The rest looks 
> similar, I know I've seen a  screen shot of the page I'm seeing before 
> but I can not recall where. Any  ideas would be great. Thanks.

Sounds like you need to rerun rt-test-dependencies to check your
environment.

--
Andy Harrison
(full headers for details)

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