[rt-users] Mail setup and template localization

[Helmut Lichtenberg]

On Wed, Mar 17, 2004 at 03:46:36PM +0300, Ruslan U. Zakirov wrote:
> >2. localizing templates
> >   What is the most appropriate method to localize the templates? When I
> >   create a new ticket in my nicely localized rt-webinterface, I get the
> >   autoreply template in english.
> >   As we have a multilingual environment in our research institute I
> >   don't simply want to change this template via the web interface
> >   (Configure->Global->Templates) into another language. Every user
> >   should get his localized template according to his configured
> >   language.
> For me it's dark topic right now. 3.0.{9,10} has work on it, but still 
> as I think it's not finished to be full featured, yet.

I'm using rt-3.0.10pre2. Despite of 'not finished yet', is there
already anything usable?

Another localization topic:
How are the names of queues (RT) and classes (RTFM) localizeable? Or
does it make no sense as the contents of tickets and articles are fixed
to one (common) language in a multilingual environment anyway?

Helmut

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 Helmut Lichtenberg    <heli at tzv.fal.de>   Tel. +49 (0)5034/871-128
 Institut für Tierzucht           31535 Neustadt            Germany
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