[rt-users] Attachments Truncated When Retrieved From Oracle?

[Don Johnson]

I'm having a problem where attachments are truncated when retrieved from 
Oracle.  They get added to the database just fine both through the web 
and email gateways but get truncated when I try to retrieve them through 
the web interface.

Oracle is not corrupting the attachments. It seems to be RT and its 
retrieval of the attachments from the database where the problem 
resides. Using a text document of 128k in size we were able to extract 
from the database manually the entire file, but when download through RT 
only 8k is returned (exactly 8000 bytes). When Word documents or jpeg 
(i.e. binary files) are sent to RT only 5922 bytes are downloaded from 
RT no matter how big the original attachments were. The entire 
attachment seems to be in the database.

The "$MaxAttachmentSize" is properly set to "10000000" (10MB).

Has anyone else experienced this problem?