[rt-users] Action to Modify Custom Field

[Vincent J. Bono]

I have looked at that but it always wants to extract a value from an email.

I need to set it no matter how the ticket is created.

I guess I could hac kthe code though.

vb



----- Original Message ----- 
From: "Fronenbroek, Kick" <kfronenbroek at chello.com>
To: "'Vincent J. Bono'" <vbono at vinny.org>;
<rt-users at lists.bestpractical.com>
Sent: Tuesday, March 23, 2004 11:08 AM
Subject: RE: [rt-users] Action to Modify Custom Field


> Vincent,
> Have a look at ExtractCustomFieldValues found at:
> http://wiki.bestpractical.com/cgi-bin/index.cgi?ContributedScrips
>
> Real good code from Dirk Pape and works great for us.
>
> -----Original Message-----
> From: Vincent J. Bono [mailto:vbono at vinny.org]
> Sent: Tuesday, March 23, 2004 4:52 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Action to Modify Custom Field
>
>
> Has anyone written an action to change a custom field?
>
> I'd like to set a certain custom field on-create.
>
> Thanks,
> Vin
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