[rt-users] Attachment problems

Curt Driscoll cdriscoll at cfutilities.com
Thu Mar 25 18:01:05 EST 2004


[mysqld]
Mysql's max_allowed_packet=1M  (Is this enough?)
[RT]
MaxAttachmentSize= 10MB
TruncateLongAttachments= undef


--
Thanks,

==========================================
            Curtis M Driscoll
IS Specialist          Phone: 319.268.5257
Cedar Falls Utilities  Mobile:319.493.0791
Cedar Falls, IA        Fax:   319.266.8158
==========================================


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Phil
Homewood
Sent: Thursday, March 25, 2004 4:37 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Attachment problems

Curt Driscoll wrote:
> I checked the database, and the file size in the database is the same
> size as the _corrupt_ version (1.6k when its supposed to be 70k).  So
it
> appears the problem lies when the file is being received into the
> database, it corrupts it.

What's your mysql server's max_allowed_packet? What about
RT's MaxAttachmentSize and TruncateLongAttachments?
-- 
>|< http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
_______________________________________________
rt-users mailing list
rt-users at lists.bestpractical.com
http://lists.bestpractical.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm





More information about the rt-users mailing list