[rt-users] Help with Corresponds and reply

[Phillip Leremi]

Ruslan U. Zakirov wrote:

> Phillip Leremi wrote:
>
>> i can finally create tickets via email  and i get an automatic 
>> responce from rt with the ticket number but when i reply the message 
>> doesn't reach  the requestor and the same thing when the ticket has 
>> been resolved no message  the requestor doesn't get any reply.
>>
>
> Look at $RT::NotifyActor config option. RT by default doesn't send any 
> mails to actor of transaction. May be this is your problem?
>
I don't understand what u mean.

> Question moved to: http://wiki.bestpractical.com/cgi-bin/index.cgi?FAQ
>
>         Best regards. Ruslan.
>
>

-- 
Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
phillip at reportstar.net
www.reportstar.net