[rt-users] Help with reporting on RT 3.0.9

[Kelly F. Hickel]

For those watching this thread, the Statistics package doesn't do "by requestor"  at this time, would be reasonable to add it.

If anyone is going to start on that, I would suggest optionally being able to report on all requestors that share a common email domain, that way you could see all from a given company....

-- 
Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh at mqsoftware.com
 

> -----Original Message-----
> From: Paulo Matos [mailto:pjsm at fct.unl.pt]
> Sent: Monday, March 29, 2004 7:32 AM
> To: Phillip Leremi
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Help with reporting on RT 3.0.9
> 
> On Mon, 29 Mar 2004, Phillip Leremi wrote:
> 
> > I have checked and re-checked the list achive  from 2000 to date but i
> > can't find the solution to the problem that i have. I want to be able to
> > generate monthly, weekly and daily reports based on requstor but i can't
> > seem to find the package that does all this. Please help!!
> 
> You can find info on contrib Statistics package (which is the only one
> that exists, AFAIK) here:
> http://wiki.bestpractical.com/cgi-bin/index.cgi?RT3StatisticsPackage
> 
> this package will have more things in a near future, for now if you have
> something that isn't covered dorp a note on "Whish List" section.
> 
> --
> 	Paulo Matos
>  ----------------------------------- ----------------------------------
> |Sys & Net Admin                    | Serviço de Informática           |
> |Faculdade de Ciências e Tecnologia | Tel: +351-21-2948596             |
> |Universidade Nova de Lisboa        | Fax: +351-21-2948548             |
> |P-2829-516 Caparica                | e-Mail: pjsm at fct.unl.pt          |
>  ----------------------------------- ----------------------------------
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm