[rt-users] Performance issues with reply

Ruslan U. Zakirov cubic at acronis.ru
Mon May 3 13:13:13 EDT 2004


Steven Saner wrote:
> On Sun, May 02, 2004 at 04:26:28PM -0400, Jesse Vincent wrote:
> 
>>>The action that seems to have the greatest delay is when replying to a
>>>ticket. I enabled MasonX::Profiler to find where in the building of
>>>the reply page the delay is occurring. It is pretty obvious that the
>>>bulk of the delay is in /Elements/SelectOwner, which takes 7-8 seconds
>>>to complete.
>>
>>You don't say whether you're using MySQL or Postgres. But 3.0.11
>>includes a pretty serious performance fix for Elements/SelectOwner. I
>>bet that will solve your problem.
> 
> 
> We are using Postgres 7.4.2. Are you recommending 3.0.11? I don't see
> that anywhere. Did you mean 3.1.11?
IMHO he means upcoming 3.0.11 minor release. You can wait for it or get 
current code right now from SVN, but it's not even in RC state yet.

			Best regards. Ruslan.
> 
> Steve
> 



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