SV: [rt-users] Problems with add new user

[Hilde Therese Lauvset]

Hi,

Apache hang for a long period before we get an internal server error.
The RT log doesn't show anything. But here is the log from apache:

[Fri May 07 13:48:47 2004] [error] [client 129.242.6.229] FastCGI:
server "/opt/rt3/bin/mason_handler.fcgi" stderr:         };, referer:
http://rt.orakel.uit.no/Admin/Users/Modify.html
[Fri May 07 13:48:47 2004] [error] [client 129.242.6.229] FastCGI:
server "/opt/rt3/bin/mason_handler.fcgi" stderr:
(/opt/rt3/lib/RT/User_Overlay.pm:241), referer:
http://rt.orakel.uit.no/Admin/Users/Modify.html
[Fri May 07 13:50:38 2004] [error] [client 129.242.6.229] FastCGI: comm
with server "/opt/rt3/bin/mason_handler.fcgi" aborted: idle timeout (30
sec), referer: http://rt.orakel.uit.no/Admin/Users/Modify.html?Create=1
[Fri May 07 13:50:38 2004] [error] [client 129.242.6.229] FastCGI:
incomplete headers (0 bytes) received from server
"/opt/rt3/bin/mason_handler.fcgi", referer:
http://rt.orakel.uit.no/Admin/Users/Modify.html?Create=1




-----Opprinnelig melding-----
Fra: Ruslan U. Zakirov [mailto:cubic at acronis.ru] 
Sendt: 7. mai 2004 11:46
Til: Hilde Therese Lauvset
Kopi: rt-users at lists.bestpractical.com
Emne: Re: [rt-users] Problems with add new user

Hilde Therese Lauvset wrote:
> Hi,
> 
>  
> 
> We have some problems when we want to add a new user.
Configuration->new 
> user. We fill in username, email, nickname etc and set "let this user
be 
> granted rights". After pressing submit we got an internal server error

> and must restart apache. The new user is stored in the database thou, 
> but he granted rights are not set.
'Must restart apache' ? Does it hang?
Logs? Where is logs?

> 
>  
> 
> Does anyone know about this problem?
> 
>  
> 
> ---------
> 
> Hilde Therese
>