[rt-users] E-mail tickets

[Senoner Samuel]

Which errors do you get in rt log?
If you don't get what you want in rt.log, try to set logging to debug level.

sAmuel 

-----Original Message-----
From: Steven Coutts [mailto:scoutts at bcs.org.uk] 
Sent: Tuesday,11 May,2004 17:21
To: rt-users at lists.bestpractical.com
Subject: [rt-users] E-mail tickets

Think I got everything working now, just this last thing.

When e-mailing the RT system, it gets my mail and delivers it to 
|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url
http://rt/

However, a new ticket is not created.

I have given CreateTicket rights to the everyone system group

Regards