[rt-users] Clients in multiple time zones

[Jan Algermissen]

Thanks Jesse,

Jesse Vincent wrote:

> RT provides most of the infrastructure needed to make timezone for
> display a per-user preference. We've just never had a customer who
> needed to go all the way to making it settable.

so...can you give me a hint what the most elegant approach would be to
add this 'field' to the user information?

OTH, some of our RT users (the service providing staff) will most likely
more or less frequently change time zones by traveling. So the effective
time zone should actually be derived from the current location of the
user...yech, that's difficult or impossible.

> 
> > It seems the best (only) way would be to use the mail server's and
> > Web browser's (need to check if they sens some) timezone information
> > and to convert to GMT. Any ideas or did anyone encounter the same
> > problem?
> 
> I don't believe you can get enough out of the information out of the
> browser to know what timezone it's in. You _might_ be able to use a
> javascript hack to get its offset from GMT, but I've not explored that.

Thanks, I'll propably try that.

Jan


> 
> Jesse
> 
> > Thanks in advance,
> >
> > Jan
> >
> >
> >
> > --
> > Jan Algermissen                           http://www.topicmapping.com
> > Consultant & Programmer                         http://www.gooseworks.org
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-- 
Jan Algermissen                           http://www.topicmapping.com
Consultant & Programmer	                  http://www.gooseworks.org