[rt-users] Read-only user

[Ruslan U. Zakirov]

Jean-Pierre FORCIOLI wrote:
> Hi,
> 
> Is it possible to have a user with only read-only acces to the WebUI.
> I want some users be able to only consult tickets opened by others users
> from the same company but this user must not be able to open new ticket.
> 
> I don't have group for a company.
> I don't have queue for a company.
> 
> With this configuration, is there a solution ?
May be this article can help you.
http://wiki.bestpractical.com/index.cgi?Rights
There is also cross-links almost on all RT rights.


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