[rt-users] Bug (Showstopper?) in 3.0.11rc2?

Jesse Vincent jesse at bestpractical.com
Wed May 19 03:09:35 EDT 2004




On Wed, May 19, 2004 at 02:58:03AM -0400, Jesse Vincent wrote:
> 
> 
> 
> On Wed, May 19, 2004 at 08:54:29AM +0200, Dirk Pape wrote:
> > I found, that (since 3.0.11rc1) in the select box (Elements/SelectOwner) 
> > which is shown on Ticket/Update and other places to adjust the owner of a 
> > Ticket, only "Nobody" and "root" are shown.
> > 
> > Before this we could see all Users which have OwnTicket rights on that 
> > ticket or on the queue the ticket is in.
> > 
> > Is this obseved on aother places or is this specific to our installation?
> 
> There was a change to SelectOwner that _should_ have improved
> performance by doing the right SQL query there, rather than the horrible
> misquery that we were doing with recent searchbuilder revs.  Just to be
> sure, what searchbuilder rev are you running?

For what it's worth, I just brought our corporate RT instance up to
3.0.11rc3 and do not see this issue on Ticket/Update.html
Ticket/People.html or Ticket/Create.html

> 
> Jesse

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