[rt-users] Re: Autocreated Users (Management of)

[Senoner Samuel]

You can set up RT doesn't autocreate users, you could set it up that RT only accepts tickets from users you created.
But in this case the mail with their ticket request is rejected.

SAmuel

 

> I noticed that when somebody sends e-mail to our RT queue, a user is 
> autocreated by RT for this person's e-mail address.  First of all, can 
> I configure RT to *not* autocreate users?

no. In RT, everything is a user, it's how it does things.