[rt-users] De-HTML incoming mail requests

Sean McKay seans.lists at verizon.net
Wed May 19 17:41:08 EDT 2004


Hi All,

I need to have RT de-HTML messages when it injects them into my General
queue. Right now, it receives HTML email, creates the request and puts the
message in an attachment that we can download. When I click on the
attachment I get a text display of the HTML content of the email...

Thanks in advance,
Sean




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