[rt-users] Bug (Showstopper?) in 3.0.11rc2?

[Dirk Pape]

Hello Ruslan, hello Jesse,

--Am Donnerstag, 20. Mai 2004 12:13 Uhr +0400 schrieb "Ruslan U. Zakirov" 
<cubic at acronis.ru>:

> You can skip SB debug.
> Just add
> log=/var/log/mysql_full.log
> to [mysqld] section into my.cnf in /etc.
> then do one page refresh and look into log.

I could not do complete testing (because yesterday was "party" and today I 
am on vacation) but I have an "interim report":

I catched the sql query out of the log (reformatted and attached!), which 
if  executed manually does not reveil the expected users either.

I think I need to describe the ACL situation, which might be different to 
your scenarios:

1. Right "OwnTicket" is granted for global rule "AdminCC"
2. There exists an AdminCC group for Queue 9 which consists of six users
3. There does not exists an AdminCC group for Ticket 8317

The six users from (2.) are not found by the sql statement but only root, 
system and nobody.

I continue testing this evening (vanilla install a. s. o.)

Dirk.
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