[rt-users] CC on ticket creation

[Cerion Armour-Brown]

On Saturday 22 May 2004 00:31, Pagnotta, Chris wrote:
> I am seeing a problem with outgoing SMTP mail.
>
> I am able to create a ticket and then add a AdminCC email address. The
> email is sent out as I am able to verify it contents with ethereal.
>
> The problem I am seeing is when I create a ticket and then add just a CC
> email address.
> Nothing is sent. Exim does not have it in it's outgoing mail queue and of
> course ethereal
> sees nothing.
>
> Am I missing something here? Is there are permission in RT that needs to be
> set for sending CC mail?
>
> I even tried to send the email through as root with a CC address. No email
> was actually sent.
>
> Is this a bug? Do I need to start digging in the perl scrripts?
>
> Thanks,
> Chris

Do you have an appropriate Scrip (on correspond/comment) that uses an action 
with 'Notify Ccs'?
Cerion