[rt-users] group right to view queue?
Palle Girgensohn
girgen at pingpong.net
Mon May 24 05:43:39 EDT 2004
Hi,
I have a group of users that should be able to login and see one queue
only. They are in a user defined group, say it's named "testing".
Configuration -> Queues -> "QueueName" -> Groups Rights -> "testing" has
the following rights:
CommentOnTicket
CreateTicket
DeleteTicket
ModifyTicket
ReplyToTicket
SeeQueue
ShowTicket
ShowTicketComments
Watch
This almost works. ppl can see the queue, but only their own tickets, not
ticket issued by others in the group. I need the group to be able to see
all tickets in the queue. How do I do this?
Palle
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