[rt-users] Spam management?

[Dag Bruck]

I have a setup with procmail + SpamAssassin. If SpamAssassin flags
mail as potential spam, it is redirected to a human.  That human
can send approved mail to a different mail address which does NOT
filter its input through SpamAssassin.  The unfiltered address is
not known to the public, of course.  Both of these mail addresses
go to the same queue in RT.

Dag Bruck
Dynasim AB, Sweden