[rt-users] SearchBuilder error when adding zipfile attachment (RT 3.2.2)

[Graham Dunn]

The zip file is ~15 compressed html files, uncompressed ~33MB, 
compressed ~2.5MB.

Is RT trying to uncompress them? Can this be avoided?

[Tue Nov  9 16:41:09 2004] [debug]: Guessed encoding: ascii 
(/usr/local/rt3/lib/RT/I18N.pm:379)
[Tue Nov  9 16:41:09 2004] [debug]: Guessed encoding: ascii 
(/usr/local/rt3/lib/RT/I18N.pm:379)
[Tue Nov  9 16:41:09 2004] [debug]: Guessed encoding: utf8 
(/usr/local/rt3/lib/RT/I18N.pm:379)
[Tue Nov  9 16:41:09 2004] [debug]: Guessed encoding: utf8 
(/usr/local/rt3/lib/RT/I18N.pm:379)
[Tue Nov  9 16:41:09 2004] [debug]: Guessed encoding: ascii 
(/usr/local/rt3/lib/RT/I18N.pm:379)
[Tue Nov  9 16:41:09 2004] [debug]: Guessed encoding: ascii 
(/usr/local/rt3/lib/RT/I18N.pm:379)
[Tue Nov  9 16:41:09 2004] [debug]: Guessed encoding: utf8 
(/usr/local/rt3/lib/RT/I18N.pm:379)
[Tue Nov  9 16:41:09 2004] [debug]: Guessed encoding: utf8 
(/usr/local/rt3/lib/RT/I18N.pm:379)
[Tue Nov  9 16:41:09 2004] [debug]: Guessed encoding: ascii 
(/usr/local/rt3/lib/RT/I18N.pm:379)
[Tue Nov  9 16:41:09 2004] [debug]: Guessed encoding: ascii 
(/usr/local/rt3/lib/RT/I18N.pm:379)
[Tue Nov  9 16:41:09 2004] [warning]: DBD::mysql::st execute failed: Got 
a packet bigger than 'max_allowed_packet' at 
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 481.
 (/usr/local/rt3/lib/RT.pm:269)
[Tue Nov  9 16:41:09 2004] [warning]: RT::Handle=HASH(0xb77fad8) 
couldn't execute the query 'INSERT INTO Attachments (Subject, 
ContentType, Filename, Headers, Creator, Parent, Created, 
ContentEncoding, Content, TransactionId) VALUES (?, ?, ?, ?, ?, ?, ?, ?, 
?, ?)' at 
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 495.
 (/usr/local/rt3/lib/RT.pm:269)
[Tue Nov  9 16:41:09 2004] [debug]: About to think about scrips for 
transaction5815 (/usr/local/rt3/lib/RT/Transaction_Overlay.pm:140)
[Tue Nov  9 16:41:09 2004] [debug]: About to prepare scrips for 
transaction5815 (/usr/local/rt3/lib/RT/Transaction_Overlay.pm:144)
[Tue Nov  9 16:41:09 2004] [debug]: Found 3 scrips 
(/usr/local/rt3/lib/RT/Scrips_Overlay.pm:349)
[Tue Nov  9 16:41:11 2004] [debug]: About to commit scrips for 
transaction5815 (/usr/local/rt3/lib/RT/Transaction_Overlay.pm:153)
[Tue Nov  9 16:41:11 2004] [info]: 
<rt-3.2.2-586-5815-8.17.2532067311439 at inscriber.com> #586/5815 - Scrip 
8  (/usr/local/rt3/local/lib/RT/Action/SendEmail.pm:231)
[Tue Nov  9 16:41:11 2004] [info]: 
<rt-3.2.2-586-5815-8.17.2532067311439 at inscriber.com> No recipients 
found. Not sending.
 (/usr/local/rt3/local/lib/RT/Action/SendEmail.pm:243)
[Tue Nov  9 16:41:11 2004] [info]: 
<rt-3.2.2-586-5815-9.5.93085818439206 at inscriber.com> #586/5815 - Scrip 
9  (/usr/local/rt3/local/lib/RT/Action/SendEmail.pm:231)
[Tue Nov  9 16:41:11 2004] [info]: 
<rt-3.2.2-586-5815-9.5.93085818439206 at inscriber.com> No recipients 
found. Not sending.
 (/usr/local/rt3/local/lib/RT/Action/SendEmail.pm:243)

Thanks,
Graham