[rt-users] RT integration with network or system monitors
Les Mikesell
les at futuresource.com
Sat Nov 13 13:23:43 EST 2004
On Fri, 2004-11-12 at 14:16, David Wall wrote:
> We are considering using RT and would like to generate tickets based on
> reports from network and system monitoring systems.
Your monitoring system probably already has a way to do
email notifications. Point those to the RT email alias for
appropriate queues and make sure the 'From:' is something
reasonable to accept (or discard) the responses from the
RT activity and you are done.
---
Les Mikesell
les at futuresource.com
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