[rt-users] Scrips Question

[Eric Vanderveer]

I have set up a certain Queue up just for sales inquries.  
I wanted to use RT to not only add trouble tickes but to add sales inquiries for recording purposes.  My question is how do I make a script that once a ticket is created under the Sales Queue it is resolved.  If this is possible let me know.  
Thanks

Eric Vanderveer
SpeednetLLC
Network Administrator
evanderv at speednetllc.com