[rt-users] Generating Reports and Adding Custom Statuses

Christian Hammers ch at westend.com
Tue Nov 16 10:44:36 EST 2004


On Tue, Nov 16, 2004 at 06:33:24PM +0300, Ruslan U. Zakirov wrote:
> Then you'll add 'waiting for foo', 'waiting for bar', 'resolved xxx'...
> One day you'll end up with some complicated thing that integrated too 
> deeply in RT core and RT 'status' *is core* thing.
You should de-"core" it and make it just some arbitrary ids :)

> Search in the list for 'custom status'. This topic was discussed deeply 
> enough. Users' suggested other variants that works in more flexible way.
> Please, read it.
Thanks, I'll search this thread.

bye,

-christian-

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