[rt-users] Re: Altering ticket id # - Help!

[seph]

> I've rebuilt our RT onto a new platform with better queues etc.. but I
> want to reset the Ticket Id to be something like 10000+ so it doesn't
> clash with old-rt tickets.

The ticket numbers comes from the incrementing sequence in the
database. Instructions on changing it was once sent to the list, but I
don't have a pointer handy. (It shouldn't be that hard if you have
sufficient SQL knowledge)

seph