[rt-users] mailgate throws up on empty message?

[Ruediger Riediger]

Hello RT gurus,

this happened on RT3.0.12 - any idea what might have caused this?

procmail: Executing "rt-mailgate,--queue,Incident 
Reports,--action,correspond,--url,https://localhost/rt3/"
RT server error.

The RT server which handled your email did not behave as expected. It
said:

[...]
no value sent for required parameter 'message'

Trace begun at 
/var/opt/rt3/mason_data/obj/standard/REST/1.0/NoAuth/mail-gateway line 22
HTML::Mason::Commands::__ANON__ at 
/opt/perl/lib/site_perl/5.8.4/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x1e6d784)') 
called at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/Request.pm line 1069
eval {...} at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, undef) called at 
/opt/perl/lib/site_perl/5.8.4/HTML/Mason/Request.pm line 338
eval {...} at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/Request.pm line 338
eval {...} at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/Request.pm line 297
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x2016e88)') 
called at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 134
eval {...} at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm 
line 
134HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x2016e88)') 
called at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 792
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0xd51298)', 
'Apache=SCALAR(0x21c62cc)') called at /opt/rt3/bin/webmux.pl line 138
eval {...} at /opt/rt3/bin/webmux.pl line 138
RT::Mason::handler('Apache=SCALAR(0x21c62cc)') called at /dev/null line 0
eval {...} at /dev/null line 0


The file 
/var/opt/rt3/mason_data/obj/standard/REST/1.0/NoAuth/mail-gateway is 
attached.

As far as I understand, the message should have been empty (nothing from 
<>). Well, it was not - so what went wrong?

Best regards,

	Ruediger Riediger

-- 
Dr. Ruediger Riediger                              Sun Microsystems GmbH
NSG - SunCERT                                             Komturstr. 18a
mailto:Ruediger.Riediger at Sun.com                          D-12099 Berlin
------------------------------------------------------------------------
NOTICE:  This email message is for the sole use of the intended
recipient(s) and may contain confidential and privileged information.
Any unauthorized review, use, disclosure or distribution is prohibited.
If you are not the intended recipient, please contact the sender by
reply email and destroy all copies of the original message.
------------------------------------------------------------------------
PGP 2048RSA/0x2C5020E9          964C E189 0FF0 8882  2BAB 65E2 6912 1FF2
------------------------------------------------------------------------
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