[rt-users] Custom Fields in Email

Todd Chapman rt at chaka.net
Wed Nov 24 16:43:32 EST 2004


Assuming type single:

$TicketObj->FirstCustomFieldValue('MyField')

On Wed, Nov 24, 2004 at 12:12:03PM -0800, Stevo wrote:
> Hey All,
> 
> I'd like to add a custom field to be included in the admin correspondence template and was wondering if that was possible?  I have a Customer Name custom field and would like that to be included as part of the email that gets sent out with the admin correspondence.
> 
> Anyone have any ideas on this?!
> 
> Thanks
> 
> -Stevo

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